Variable Field blank on Workspace View

charlottedu
Tera Contributor

Hi,

 

I am having difficulty with a Catalogue Item and a new variable I created for it. The variable shows on the RITM and SCTask in the Global view, however when I look at the RITM+ SCTask in the Service Operations Workspace view, the Variable field is Blank....  has anyone encountered this before or have any suggestions for a resolution ?  Thanks 

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