Auto task creation based on the catalog date variable
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05-05-2025 10:51 AM
Hi Everyone,
I've created a request item and added a 'Validity' variable (a date field). If this field contains a value—for example, 26-02-2023 at 09:00:00—the task should be created exactly at that specified date and time.
use case - For Internet access requests, we've defined a variable named 'Validity' (e.g., 10-May-2025). If the fulfiller resolves their task on 5-May-2025, a new task should automatically be created on the 'Validity' date to revoke access. This task should be assigned to the same assignment workgroup as the original request.
pls help anyone to meet the requirement through only the flow designer.
Thank you so much in advance.
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05-05-2025 08:48 PM
Hi @AshokK534660413
You can use "Wait for duration" flow logic to trigger the second task on time. PFB.
Hope this helps.
Regards,
Siva
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05-05-2025 10:29 PM
you can make the flow wait till that date variable and then create the task
it's simple logic and you can achieve it
check this blog and enhance as per your requirement
Flow Designer : Making the flow wait until a specific date time based on a catalog variable
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-06-2025 08:59 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader