Auto task creation based on the catalog date variable

AshokK534660413
Tera Contributor

Hi Everyone,

I've created a request item and added a 'Validity' variable (a date field). If this field contains a value—for example, 26-02-2023 at 09:00:00—the task should be created exactly at that specified date and time.

 

use case - For Internet access requests, we've defined a variable named 'Validity' (e.g., 10-May-2025). If the fulfiller resolves their task on 5-May-2025, a new task should automatically be created on the 'Validity' date to revoke access. This task should be assigned to the same assignment workgroup as the original request.

 

pls help anyone to meet the requirement through only the flow designer. 

Thank you so much in advance. 

3 REPLIES 3

J Siva
Tera Sage

Hi @AshokK534660413 
You can use "Wait for duration" flow logic to trigger the second task on time. PFB.

JSiva_0-1746503260219.png

Hope this helps.
Regards,
Siva

Ankur Bawiskar
Tera Patron
Tera Patron

@AshokK534660413 

you can make the flow wait till that date variable and then create the task

it's simple logic and you can achieve it

check this blog and enhance as per your requirement

Flow Designer : Making the flow wait until a specific date time based on a catalog variable 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@AshokK534660413 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader