Intune integration

[Sameeksha M]

I got a requirement, I have to import laptop data from intune to servicenow.

How I can do it?

Please let me know the procedure. 

[Slava Savitsky]

There is an app for this in the ServiceNow Store:

https://store.servicenow.com/sn_appstore_store.do#!/store/application/a1ce9646683e0050f8774bfad236c9...

And here is the corresponding product documentation:

https://docs.servicenow.com/csh?topicname=cmdb-integration-intune.html&version=latest

[Ravi Gaurav]

To import laptop data from Microsoft Intune to ServiceNow, you can follow these steps:

1. Set Up API Access in Intune:

• Register an Application in Azure AD:
  • Go to the Azure portal and navigate to Azure Active Directory > App registrations.
  • Register a new application and note down the Application (client) ID and Directory (tenant) ID.
  • Under Certificates & Secrets, create a new client secret and note it down.
• Assign API Permissions:
  • In the API permissions section, add the necessary permissions for Microsoft Graph API, specifically for reading device and Intune data (e.g., Device.Read.All, DeviceManagementManagedDevices.Read.All).
  • Grant admin consent for these permissions.

2. Create a Data Source in ServiceNow:

• Navigate to System Import Sets > Data Sources.
• Create a new Data Source for the Intune API.
• Set the Type to REST.
• Configure the REST parameters:
  • Endpoint URL: Use the Microsoft Graph API endpoint to retrieve laptop/device data, e.g., https://graph.microsoft.com/v1.0/deviceManagement/managedDevices.
  • Authentication: Use OAuth 2.0 with the client credentials you obtained from Azure AD.

3. Create a Transform Map:

• After setting up the data source, you need to create a Transform Map to map the data from Intune to the appropriate ServiceNow tables (e.g., cmdb_ci_computer for laptop data).
• Navigate to System Import Sets > Transform Maps.
• Define the field mappings between the Intune data fields and ServiceNow fields.
  
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Thanks
Ravi Gaurav

MVP

[Sameeksha M]

Hi @Ravi Gaurav 

Thank you for responding!

Could you please elaborate, I need to use JDBC type with SQL to upload data.

Regards,

Sameeksha 

[Ravi Gaurav · Accepted solution]

Thanks @Sameeksha M 
please accept and mark helpful 🙂

This screenshot will help you :-