Intune integration

Sameeksha M
Tera Contributor

I got a requirement, I have to import laptop data from intune to servicenow.

How I can do it?

Please let me know the procedure. 

1 ACCEPTED SOLUTION

Thanks @Sameeksha M 
please accept and mark helpful 🙂

This screenshot will help you :-

RaviGaurav_1-1724656591048.png

 

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If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
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Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

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6 REPLIES 6

Ravi Gaurav
Giga Sage
Giga Sage

To import laptop data from Microsoft Intune to ServiceNow, you can follow these steps:

 

1. Set Up API Access in Intune:

  • Register an Application in Azure AD:
    • Go to the Azure portal and navigate to Azure Active Directory > App registrations.
    • Register a new application and note down the Application (client) ID and Directory (tenant) ID.
    • Under Certificates & Secrets, create a new client secret and note it down.
  • Assign API Permissions:
    • In the API permissions section, add the necessary permissions for Microsoft Graph API, specifically for reading device and Intune data (e.g., Device.Read.All, DeviceManagementManagedDevices.Read.All).
    • Grant admin consent for these permissions.

2. Create a Data Source in ServiceNow:

  • Navigate to System Import Sets > Data Sources.
  • Create a new Data Source for the Intune API.
  • Set the Type to REST.
  • Configure the REST parameters:

3. Create a Transform Map:

  • After setting up the data source, you need to create a Transform Map to map the data from Intune to the appropriate ServiceNow tables (e.g., cmdb_ci_computer for laptop data).
  • Navigate to System Import Sets > Transform Maps.
  • Define the field mappings between the Intune data fields and ServiceNow fields.

    Mark Helpful !!

Thanks
Ravi Gaurav

MVP

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

Hi @Ravi Gaurav 

 

Thank you for responding!

 

Could you please elaborate, I need to use JDBC type with SQL to upload data.

 

Regards,

Sameeksha 

Thanks @Sameeksha M 
please accept and mark helpful 🙂

This screenshot will help you :-

RaviGaurav_1-1724656591048.png

 

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/