JAMF service graph connector does not want to update fields when a new mapping was created, saved.

[Miroslaw M]

I have modified the mappings of CIs that come through JAMF. how can i run an import to update every record that is already in the cmdb (was previously found through JAMF)? Currently it looks like it only pulls the new information if i delete a CI and run the import... I don't want to keep having to delete every CI just to update it with new information. 

[AbinC]

Hi @Miroslaw M ,

Please do not use 2 different account to ask same question !!

i have answered  in https://www.servicenow.com/community/cmdb-forum/issue-with-servicenow-and-servicenow-ootb-plugin-ser...

post of yours.

Please do mark this helpful if this helped u 

Thanks,

Abin

[Miroslaw M]

Other account is not mine. And the questions although related are actually much different.