Adding custom tables to Service Builder
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-27-2025 01:29 AM
Hi, we have added a custom many to many table to relate Content Items with Service Offerings (in the same way as Catalog Items but in a separate table).
We want to be able to add/remove Content Items to Service Offerings using Service Builder.
We know how to add new fields from Service Offering table to Service Builder, but not this other scenario.
When Service Now creates the Draft copy of the Service Offering, it is not copying the data in the custom table and the methods to manage it are in protected script includes.
Does anybody know how to achieve it?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-08-2025 12:01 PM
I'm experiencing a similar issue, but with a many to many table we created to associate Software Component Models to Service offering.