Catalog Builder - connecting the approval flow

Beth Clingenpee
Giga Guru

We would like to start using Catalog Builder for some of our groups so that they can begin filling out their catalog without having to go through the Admin team. Currently, items can be published immediately, and we would like to implement a review step. I have not been able to find complete instructions on how to do that. I know there are 2 sub-flows that can be copied and that there is a system property that needs to be created, but that's as far as any of the instructions go. 

 

Can anyone provide full instructions on how to implement the approval flow with Catalog Builder? A video would be even better!

 

Thank you,

Beth

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Beth Clingenpee 

So, you want the item to be sent to a reviewer before it's published, to ensure everything is fine and properly configured?"

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Dr. Atul G. - Learn N Grow Together
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Yes - the Admin team would like to review to confirm standard naming conventions, question wording, and workflows follow the guidelines we have set and to make sure there are not 2 groups attempting to create duplicates. 

Hi @Beth Clingenpee 

 

https://www.servicenow.com/community/developer-forum/catalog-builder-review-flow-get-draft-item-acti...

 

https://www.servicenow.com/community/developer-forum/catalog-builder-approval-stage-quot-generate-ca...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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