change "State" field value of request item table as per sc_task table

Balaji Kanduku2
Tera Contributor

Hai Guys,

please help me in the scripting, im new to servicenow,

i have 2 tables, if i change "State" field value of request item table as per sc_task table.

 

please give any script

thanks

 

1 ACCEPTED SOLUTION

suvro
Mega Sage
Mega Sage

You can use after Business Rule on sc_task table 

Condition 

state changes

Script

var ritmGr = new GlideRecord('sc_request_item');

ritmGr.get(current.getValue('request_item'));

ritmGr.state = current.getValue('state');

ritmGr.update();

 

 

View solution in original post

8 REPLIES 8

//To Close RITM

var ritmGr = new GlideRecord('sc_request_item');

ritmGr.get(current.getValue('request_item'));

ritmGr.state = current.getValue('state');

ritmGr.update();

//To Close Request

 

var reqGr = new GlideRecord('sc_request');

reqGr.get(current.getValue('request_item.request'));

reqGr.state = current.getValue('state');

reqGr.update();

Please mark my response as correct, if it resolved your issue

@Balaji Kandukuru 

Please close this thread my marking the appropriate response as correct so that others readers can also benefit from it.

suvro
Mega Sage
Mega Sage

@Balaji Kandukuru 

Please close this thread my marking the appropriate response as correct so that others readers can also benefit from it.