Clone Prod to dev

[PratR]

I have been told that ServiceNow team can clone the prod environment to Dev. so all i want to know is whether we need to do it following the article shared or we can request SNOW team to do it for us ?

[Sandeep Rajput]

@PratR It can go both ways, you can make a clone request all by your self from your instance or raise a Hi ticket to get a clone scheduled on your behalf. Please refer to the article here https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/managing-data/... to schedule a clone by yourself.

[PratR]

Thanks Sandeep,
I will try to do by my self and if any issues then contact SNOW.

[Sandeep Rajput]

@PratR Please mark the response accepted solution if it addressed your question.

[Dr Atul G- LNG]

Hi @PratR 

Just addition, it's not SNOW , it's SN or ServiceNow 

Rest which Said by @Sandeep Rajput  is good to go.