Create a Filter in My request Widget

[anu57]

My Request Widget gives  the list of all tasks Created by me. Like Incident , REQ and RITM.

I need to create another filter to add type of task. Filter options will be Show Incidents, Show REQ, Show RITM.

I have clonned the My request widget, How do I create a custom filter in the widget?

[SatyakiBose]

Hello @anu57 

The widget that you are referring to cannot be customized.

You need to clone the widget and then customize it.

The widget can be found here - https://xxxxxx.service-now.com/nav_to.do?uri=sp_widget.do?sys_id=8cc0df25875023000f220cf888cb0bb5

You need to customize the server script with the table and the query you want to run to render the records.

[anu57]

I have cloned the widget, how do I pass the query based on the input from the filter

[SatyakiBose]

Hello @anu57 

Please refer to lines 106-137 in the server script.

You can see how the query conditions are passed.

You can add your custom query conditions for the tables you want to show up.

[Stefan Lowrie]

Did you have any luck creating the filters you wanted?