CSA Voucher

[arshiaksharief]

Hi,

I have completed my CSA Training and created a Webassaor account which shows as linked in ServiceNow University. Now I want to claim my Certified System Administrator Voucher, which I am elligible for but unable to do so as its asking for $300 USD.

[GlideFather]

Hi @arshiaksharief,

yes that is correct. The training is for free but the voucher is 300 USD + taxes, so about 340-360 USD in total.

This is a common misunderstanding:

[ServiceNow University] - Vouchers eligibility, Free Trainings, Paid Exams and Payments | FAQs

Passing the training makes you eligible but eligible doesn't mean it's for free... I use this analogy to explain:

🎟️ Think of the process like a concert invitation.
Passing the free training is like getting an invitation to a concert.
But to actually get in, you still need to pay for the admission ticket (claiming the exam voucher).

Source: Voucher distribution

PS: if you are a resident of India you might find a promo code with 50 % discount.

So 150 USD + taxes...

Thank you for accepting this for solution to acknowledge efforts in my free time