CSP portal report a dispute says 403 error

[AravindEone]

I have impersonated a user Illiana to create a dispute request. after navigation got this permission issue. not sure which permission to assign for that user.

[Dr Atul G- LNG]

It means user dont have access to this page. please check what roles needed for this.

[Tanushree Maiti]

Hi @AravindEone 

It seems the user lacks the necessary permissions (ACLs, roles) to access the specific record/table , page, or module. 

Check ACL role (Read /create)  on dispute request table whether that user is having . 

Check that the user has access to that application scope.

Also check to create Dispute request if any specific ServiceNow mentioned (in doc) role is required . like this -https://www.servicenow.com/docs/r/financial-services-operations/dispute-management/create-an-onboard...