Export form option is not available for ITIL users in New York

[Riaz3]

Hello,

On the New York version, the Export from a form UI Action does not seem to be available for ITIL users.

Does anyone know how this can be enabled again?

Thanks

[Allen Andreas · Accepted solution]

Hi,

I was interested in this myself after reading your question and did notice on New York you are right, it's hidden from ITIL now.

So...this is controlled in the UI Macro: context_form_header

and basically you'll want to look around line 19, and you'll see this:

<g2:evaluate var="jvar_context_menu_export_pdf" expression="gs.hasRightsTo('ui/context_menu.export_pdf/read', null) &amp;&amp; ${ref}.canRead()" />

So what you can do is comment this out (so you still have it), but then add a new entry for this menu option that looks for ITIL, like so:

<g2:evaluate var="jvar_context_menu_export_pdf" expression="gs.hasRole('itil')" />
<!--<g2:evaluate var="jvar_context_menu_export_pdf" expression="gs.hasRightsTo('ui/context_menu.export_pdf/read', null) &amp;&amp; ${ref}.canRead()" />-->

So we have the new entry...and then we have the commented out previous entry.

Then just save and profit!

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Riaz3]

Hi Allen,

Very well spotted 🙂 Good old jelly as well....

This worked perfectly, thank you.

One thing though, how do you comment out on jelly?

Thanks

Riaz

[Allen Andreas]

It's shown above, see the second line, which is commented out (basically same way you would HTML):

<!-- before the code and then --> on the end.

Please mark as Helpful as well. Thanks!

[joedumond]

I cant get this to work