FAQ Knowledge Template Multiple Q&A

JanG
Tera Contributor

Hello, 

Is there a way to include several Q&A in 1 Knowledge Article using the FAQ template? or would a user just need to make multiple FAQ Knowledge Articles if they have more than one question and answer?

1 REPLY 1

NosazenaO308179
Tera Contributor

Hi Jan, 

I believe Servicenow has a Widget specifically for this purpose. UI Component for Customer Portals

https://www.servicenow.com/docs/bundle/vancouver-customer-service-management/page/product/customer-s...