FAQ Knowledge Template Multiple Q&A
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06-21-2024 11:55 AM
Hello,
Is there a way to include several Q&A in 1 Knowledge Article using the FAQ template? or would a user just need to make multiple FAQ Knowledge Articles if they have more than one question and answer?
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06-02-2025 01:26 AM
Hi Jan,
I believe Servicenow has a Widget specifically for this purpose. UI Component for Customer Portals
https://www.servicenow.com/docs/bundle/vancouver-customer-service-management/page/product/customer-s...