Hi Abhishek/all,
In Service catalog based on Requester field (Variable Name : requester_demo) , Requester's manager name should get populate in Manager field (Variable Name : manager_demo).
Implemented it using Glide Ajax (Catalog client script) and script include as below…but I think script include code is not fired and always getting manager name as null
Catalog Client script:
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
var requester= g_form.getValue('requester_demo');
var ga=new GlideAjax('getRequesterManager');
ga.addParam('sysparm_name','getrequester_manager');
ga.addParam('sysparm_requester_demo',requester);
ga.getXML(getManager);
function getManager(response){
var manager = response.responseXML.documentElement.getAttribute('answer');
alert("Manager Name: "+manager);
}
Script Include: (Name : getRequesterManager)
var getRequesterManager = Class.create();
getRequesterManager.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getrequester_manager :function() {
var managername = this.getParameter('sysparm_requester_demo');
var gr = new GlideRecord('sys_user');
gr.addQuery('sys_id',managername);
gr.query();
if(gr.next()){
var manager = gr.getDisplayValue('manager');
return manager;
}
},
type: 'getRequesterManager'
});
Please guide.
Thanks,
Priya
