global UI button behavior
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01-01-2025 07:30 PM
Hello experts,
Here the scenario is, to redirect the change_request form to the list of all open change_requests page on click of 'Update button' (this is a global UI action, by default behavior is routing to previous page). I tried to achieve it by onSubmit client script but no luck. Your inputs will be appreciated. Thanks in advance.
Regards,
Shafi
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01-02-2025 08:59 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-05-2025 10:40 PM
Thank you for your response. I forgot to mention that the global button should retain the existing functionality. However, the redirection should occur only on the change_request form. To achieve this, I created a new UI action specifically for the change_request form and made the default UI action hidden on the change form.
Appreciated your response.
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01-05-2025 10:50 PM
Once you override the default UI action for your change_request table the OOB one will be hidden and the one you created will start showing up.
Did you follow the steps I shared above?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-05-2025 11:03 PM
Yeah, the issue was resolved. I found the above replies helpful in addressing and resolving it. Thanks
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01-05-2025 11:15 PM
Glad to know.
Please mark my response as correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader