gs.getUser() dotwalking in catalog item variable

[Sascha1]

Hello Everyone!

I am trying to use dotwalking to set default values for several catalog variables. Somehow it sometimes works the way I do it and sometimes it does not.

This way it worked for the Requester and the email address. The other values are still empty (although they are not empty in sys_user table)

In some cases (with some users) I get at least a sys_id in the location field. So I changed the variable type

the result is more or less the same with the difference that I get a valid location for some users now.

The following screenshot shows the form from the view of 2 different users (both have all fields filled in sys_user table). You can see that sometimes at least some fields are filled, but still not all of them.

I hope someone can show me what I am missing.

btw I tried to user gs.getUser().getLocation() (didnt work out) and gs.getUser().getRecord().getValue(‘phone’); (didnt work out either)

BR
Sascha

[Sri Harsha3 · Accepted solution]

You mean for some users the gs.getUser().getRecord().getValue('department'); is working for few it is not. Have you checked the permissions of the fields?

[Sascha1]

Thank you for your numerous answers. Basically a mix of all of the answers was very helpful. I was able to use some of the functionalities from User Object Cheat Sheet

For some info that did not display I needed to add permissions.

Thank you all for your help!