Hide / Show Fields using client script

[Sam Motley]

Hi all, 

We've been asked to show a field and hide another field if a certain cmdb_ci class has been chosen when raising a change. 

In this case the class the sys_cmdb_netgear. 

Normally we'd do a ui action for this but it needs to happen when the config item has been chosen as the change is requested when pressing submit. 

I'm trying to query the class when the config items is selected but doesn't work. 

below is the script i'm trying to work with: 

=========

function onChange (control, oldValue, newValue, isLoading, isTemplate) {

   if (isLoading || newValue === '') {

      return;

   }

if (g_form.cmdb_ci.sys_class_name('cmdb_ci_netgear')) {

　　g_form.setVisible('u_network_device', true);

　　g_form.setVisible('u_configuration_items', false);

alert("class is true");

　}

　else {

　　g_form.setVisible('u_network_device', false);

　　g_form.setVisible('u_configuration_items', true);

alert("class is false");

　}

}

=========

Can anyone help me understand why this isn't working please? 

Thanks as always 

[Sam Motley]

i think it has something to do with the field i'm using for the onchange (configuration item) if i change the field my alerts are running even if the fields are not being hidden 

[Sagar Pagar]

Hi @Sam Motley,

Make sure that fields are not mandatory.

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

[Harish KM]

hello the below line dot walk is not supported in client script.

g_form.cmdb_ci.sys_class_name('cmdb_ci_netgear')

You need to write a script include and return the class name and need to call glideAjax in client script

avoid getReference call due to performance issue