How can I set the approval status to approved if there is no approvals attached to the RITM

raj99918
Tera Contributor

Hi 

 

How can I set the approval status to approved on RITM table if there is no approvals attached to the RITM How can I achieve it from Business rule

15 REPLIES 15

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @raj99918 

 

You can use the flow 

 

https://www.servicenow.com/community/employee-center-forum/how-to-set-the-approval-status-of-ritm-to...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi @Dr Atul G- LNG Thanks for the reply, for individual forms I can set that approval status to approved for respective forms but am looking for Business rule to update to 200 forms if there is no appprovals for that form just to upate the Approval status to approved?

Hi @raj99918 

 

Are you looking for all already raised request?

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG  No no My requirement is like already we have few catalog forms which was build from there they didn't update this field approval status to approved in their respective forms(flows or workflows) even though those forms dont have approval flow so am planning to write one BR to set this field to approved if their is no approval flow