How can I set the approval status to approved if there is no approvals attached to the RITM

raj99918
Tera Contributor

Hi 

 

How can I set the approval status to approved on RITM table if there is no approvals attached to the RITM How can I achieve it from Business rule

15 REPLIES 15

Hi @Ankur Bawiskar We dont have this case approval is at later stage and not during insertion so I written this BR but how can I write the trigger condition and Is it after, before and async BR and is it insert or update I need these details

@raj99918 

that's what I mentioned how will you know when that BR to run

You can't have a generic solution for this.

What if you configure the BR as after insert but for some catalog item the approval is added at later stage? then it won't give the correct impression

Your BR script is correct and you can give it after insert, but I am not recommending doing this.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@raj99918 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@raj99918 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

What are the trigger conditions for this business rule? Make sure there is no impact on the existing approvals. Suppose if there is an approval after a task or sequence approvals? then? 

 

Also as suggested by others, the recommended solution would be updating a flow.