How can we Create Two-level Categories while building the Service Catalog which as both Services?

WajahathFarooq
Mega Contributor

Hello Everyone,

 

We have a Service Management Instance and currently we're configuring (creating) our IT Service Catalog by creating first IT Categories and once we have created those categories we are then Adding Service templates into those Categories. Now, we have another requirements coming-up from a Different Department to create their own Catalog with their Categories and their own service templates.

 

So, can we Create two-levels of Service Categories such as at level-1 we'll have only two categories namely "IT Services" & "Other Department Services" and one the user enter to the IT Services it populates it own categories and then the templates.

 

Below is the Pictorial Representation:

 

WajahathFarooq_1-1739267289420.png

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @WajahathFarooq 

 

Dont create duplicate questions, it is already answered in your other question. \\yes it is possible via maintain catagoires.

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