Dear All, What is the best approach to configure automatic Incident assignment so that:The Incident is assigned to the Level 1 (L1) Support Group.The Assigned To field is populated using Round Robin among the L1 team members (i.e., auto. assigned)The...

Hi Community, I wanted to check if ServiceNow provides any out-of-the-box (OOTB) feature or configuration option to customize barcode labels for asset tagging.Specifically, I’m looking for a way to design and print custom asset labels that include:Th...

Dear All, We have successfully performed the integration between ServiceNow and our Unified Endpoint Management (UEM, formerly known as Desktop Central). In our Software Request Service Template (Servicenow Request Software Catalog), we currently hav...

Hello Everyone, We have a Service Management Instance and currently we're configuring (creating) our IT Service Catalog by creating first IT Categories and once we have created those categories we are then Adding Service templates into those Categori...

Hello Everyone, We have a Service Management Instance and currently we're configuring (creating) our IT Service Catalog by creating first IT Categories and once we have created those categories we are then Adding Service templates into those Categori...