How the Due date field is auto filled in the Requested Item form?

jhanani
Kilo Contributor

‎08-06-2018 12:45 AM

Hi,

   How the Due date field is auto filled in the Requested Item form?

  My requirement is to set the due date field to blank in RITM form.

 find_real_file.png

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jhanani
Kilo Contributor
In response to Gurpreet07

‎08-06-2018 02:46 AM

Hi Gurpreet,

 

 Can u please explain clearly to resolve this issue. How to clear the due date from the Catalog item+Workflow. 

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Gurpreet07
Mega Sage
In response to jhanani

‎08-06-2018 04:29 AM

1. If catalog item is having a workflow then try to clear out the delivery time.

find_real_file.png

 

2. Clear the value of Delivery Time/Delivery script form catalog item

 

find_real_file.png

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jhanani
Kilo Contributor
In response to Gurpreet07

‎08-06-2018 04:35 AM

Hi Gurpreet,

 

    Thanks for your response. Its Working fine now.

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jhanani
Kilo Contributor
In response to jhanani

‎08-06-2018 11:07 PM

Hi Gurpreet,

 

     I cleared the due date from workflow as well as catalog item, but still the due date is auto filled with the opened time of the RITM.

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Gurpreet07
Mega Sage
In response to jhanani

‎08-07-2018 12:07 AM

Seems like it can't be blank though i am pretty sure that you could create a catalog client script/UI Policy over catalog item to hide due date for this requested item.

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