'Request For' Field Grayed Out on Order Confirmation

[jmeza]

This question was posed in a 2023 post. The answer was to go to glide.sc.req_for.roles and update it if needed. If it's blank that means all roles have access. 

Ours is blank but I have a user who still sees a grayed out 'Request for' field on the Order Confirmation page (screenshot is attached). 

Any suggestions?

Thanks!

[Tanushree Maiti]

Hi @jmeza 

Check your ACL on Sys_user. It seems what role user is having  that is for Read ACL. 

his role should be part of WRITE acl.

[Ankur Bawiskar]

@jmeza 

how about admin?

[jmeza]

Yes, admin works.

[Ankur Bawiskar · Accepted solution]

@jmeza 

there is 1 more property in picture

glide.sc.req_for.roles.default
This property defines a default behavior when there are no roles given in property "glide.sc.req_for.roles".

-> When the value is "allow" and the value of glide.sc.req_for.roles is empty, then any user can request items for other users.

-> While the value is "deny" and the value of glide.sc.req_for.roles is empty then no user can request items for other users.

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