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a week ago
I'm working on a Record Producer with a Multi-Row Variable Set (MRVS). Here's my use case:
- The MRVS allows users to add multiple rows (e.g., 3 rows).
- Each row has an attachment field where the user can upload a file.
- On the catalog item/form, each row from the MRVS is displayed in its own Section Tab.
- When the form is submitted, I need the attachment uploaded in each MRVS row to be associated with and visible in its corresponding Section Tab.
What I've tried / What I know:
- I understand attachments in MRVS are stored against the Record Producer's task, but I need them mapped per row in my custom table.
Any guidance, workaround, or example would be greatly appreciated!
Thanks in advance.
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a week ago
Hi @Samyukta1
For MRVS,
You cannot include the following variable types in an MRVS:
- Attachment
- Break
- Container End
- Container Start
- Container Split
- HTML
- Label
- Macro
- Macro with label
- Rich Text Label
- UI Page
Refer: Service catalog variable sets
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
1 REPLY 1
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a week ago
Hi @Samyukta1
For MRVS,
You cannot include the following variable types in an MRVS:
- Attachment
- Break
- Container End
- Container Start
- Container Split
- HTML
- Label
- Macro
- Macro with label
- Rich Text Label
- UI Page
Refer: Service catalog variable sets
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti