How to archive CIs which is in disposed state?

[sukran]

Want to archive few CI's ( In disposed) . I have checked System Archiving--> Archive rules

There i cant see a table .. server , alx , linux ,

I got configuration items . but primary status is not available in condition

Requirement - I want

[Chuck Tomasi]

Hi Surkan,

That would indicate that primary status is not on the cmdb_ci table, but instead on an extension/child class. Use the system dictionary to determine what class has the field Primary Status. I just looked and it doesn't appear to be something provided on a base customer system (unless it was created by a plugin I have not yet activated.)

http://wiki.servicenow.com/index.php?title=System_Dictionary

[sukran]

Actually , unable to view some tables in the queue( In Archive rule table - sys_archive) .

How to choose linux. aix, and server and incident table ?

I want to archive few tables , but here i cant view . how to setup this

[Chuck Tomasi]

That's odd. It shows up fine for me. It might be time to reach out to support on this.

HI Service Portal - ServiceNow

Contact Support | ServiceNow

[sukran · Accepted solution]

Hi Chuck

We can;t do archive if its same parents & child table hierarchical at same time. For an example ( cmdb_ci ) - is a parent table for all other child tables like (cmdb_ci_computer , cmdb_win_server ..etc)   we can do archive one by one .

we can delete the table from archive rule once archiving completed and then create new rule for other table . This is main rule for archiving

I followed this and i can able to view all tables in the list