Hi, I'm trying to update a field in another table using a reference field dot walking based on a condition on the original table. I have a custom true / false field on our cmdb_ci_computer table In the software installation table i'm looking for a ...
Hi Does anyone know a way of extracting from Service Now, all the Approval Groups together with the Request Catalogue item it is associated with ?
I want to hide work_notes for any risk request raised for the employee central portal
I have a below requirement and how to achieve this through ACL?WHEN I open the Scrum Task and enter the Planned hours in the field THEN I see the below validation: if the current date-time is between Story.Sprint.Planned start date and Story...
My Requirement is , Automatically KB_article excel file should get updated.Example - Model field in Excel which have drop down values and drop down values are in hidden sheet in excel. Now, Script should compare model table and excel data , if any dr...
Hi Team,Am trying to print the parent incident number + count of child incidents to the respective parent incident. Below is my code, but if there is two child incidents in my list am getting the print two times, how to remove the duplicate entry.Cod...
I have situation where an individual has triggered more than 70K+ SecOps DLP Incidents. The current functionality of SecOps only allows me to cancel or close 100 incidents at a time (e.g. 500 pages) to cancel 50k incidents. Is there a current out of...
Hi Team, Can someone help me with any latest collateral/documentation on Service Bridge integration for Incident Management for bi-directional Incident Management Case Exchange, Regards,Raghav
Hi there,Which account executes ServiceNow Inbound Actions? How can I see this, any idea? I guess it's "System User", but I need validation. Thanks and best regards!
Hi All, Seeking your expertise how to avail Developer tab in servicenow washington.
Hi Community, I have extended user criteria and followed all the required steps still the user criteria failing.What could be the reason for this?created custom field Related Country on user and user criteria table and both having same column and Lab...
Hi there,I have this checkbox that shows up when Incident State = "On Hold" and On Hold Reason = "Awaiting Caller".What I want is, when the Incident is configured with this State, Reason AND checkbox is CHECKED ON, that the Incident is becoming autom...
Hiis there any way to include the actual message in the "Activity Stream @Mention Email" notification?--> it's sometimes not worth opening ServiceNowWhat I mean:Unfortunately, the message itself is not visible on the "live_notification" entry:Any ide...
HiI am changing the company logo and the branding colour for the service portal home page. After changing the logo and the Navbar background colour, the logo and the menus are still having the previous background colour behind them. Please refer to t...
What is persona in servicenow? User persona and group persona ? How can we update after creating one? How Users can be added to the existing persona? Benefits of persona? How can we add data to persona ( dynamic or static)
