HiI am changing the company logo and the branding colour for the service portal home page. After changing the logo and the Navbar background colour, the logo and the menus are still having the previous background colour behind them. Please refer to t...
What is persona in servicenow? User persona and group persona ? How can we update after creating one? How Users can be added to the existing persona? Benefits of persona? How can we add data to persona ( dynamic or static)
Hii! I have an add approver button that works in the backend but not in the workspace. I would love to know if anyone knows how to make this button there or my code is wrong and fix it, I have attached a picture of the button and the window that shou...
I have built a report in the list view for Major Incidents and depending on the week could be 2 INC's or 10 INC's in the report. When the list is larger than 4 INC's the print version does not show them all. My ask is can someone share how best to ge...
Hello Team, If a change fails, a PIR(Post Implementation Review) Task should be created for the support team responsible for implementing the change.Can anyone help on this? Thanks in Advance!!
Hello Community,I am new to SN, I have a Question, Can anyone let me know what will be the state of Change Request state when it fails?Thanks in advance!!!
On SC Tasks, when using checklists, is it possible to prevent the task from being closed until all the checklist items have been checked/completed?
When I am hitting a request using postman, The RITM state is showing in value, instead of label.
I want to enforce a custom view in accounts table for list view I have written the below view rule: This view rule enforces this view in form layout but nit in list view.
Hello team i want to Interconnect POWER BI with Service NowOn the internet, they suggested three solutions to me." API IntegrationOData Connector: Database Connection (via ODBC)Is there any advice you can share with me ?
how to create a interceptor for custom table just like we have for change table see screenshot belowit should look like cards
Hi All ,When I try to approve or reject an kb article through the portal an error message pop up every time with below message "errorContent can not be associated to the same topic more than once servicenow"I am not sure is it showing . How can I fix...
Hi, we are using the Now platform to enable IT and Enterprise Service Management. I'm looking to establish governance around how we configure the platform for our non-IT teams (e.g. Corporate Travel). We are currently using both ITSM Global and sco...
I'm very new in ServiceNow and I would like to know how to close Multiple SCTASK.I was given the job of closing all aging tickets and was granted an administrative role. Can you please help me with the best practice on how to do this?I have mandatory...
Hi all,Where does the "Approval Error Message response" notification mail body is written in servicenow? I have checked on email script nothing is there in the script. Reason I am asking I want to do some modification on the notification body and sub...