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Resolved! Change - Create New - Stuck Loading

Hello,I am a very new ServiceNow Administrator. I have users reporting that they are receiving an error when trying to go to "Change > Create New" where it is getting stuck loading the change models.I tried this on my end as an admin and don't get th...

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tiguin2798 by Tera Guru
  • 1173 Views
  • 9 replies
  • 2 helpfuls

Resolved! Merging CIs does not include related list records

I have enabled CI verification on one of the model categories and trying to merge some duplicate CIs. Some has related lists of change requests, incidents etc. to them. One of the CI (say A) is attached to an asset. If I am trying to merge the  CI( s...

ramya_mg by Tera Contributor
  • 487 Views
  • 4 replies
  • 1 helpfuls

Update an empty field in custom table

Hi Team ,I would like to know if there is any script that can be written in the background script /fix script to fix the problem.We have a custom table called "u_support" with many records in it and if i put a condition like "Year" is "2024" in filte...

Flow designer - custom actions

Hi Team ,I would like to know how what script can be written in flow designer custom action to check if more than 2 check boxes variables are selected in the RITM .I have got a sample code below that runs on client script but i need some adjustment i...

Nadeem Basha by Tera Contributor
  • 1060 Views
  • 8 replies
  • 0 helpfuls