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Forum Posts

Bulk Close/Cancel SecOps DLP Incidents

I have situation where an individual has triggered more than 70K+ SecOps DLP Incidents. The current functionality of SecOps only allows me to cancel or close 100 incidents at a time (e.g. 500 pages) to cancel 50k incidents.  Is there a current out of...

Tom Buchanan by Kilo Contributor
  • 1058 Views
  • 2 replies
  • 0 helpfuls

Extend user criteria

Hi Community, I have extended user criteria and followed all the required steps still the user criteria failing.What could be the reason for this?created custom field Related Country on user and user criteria table and both having same column and Lab...

Varsha A by Tera Contributor
  • 1553 Views
  • 5 replies
  • 3 helpfuls

Resolved! What is persona in servicenow? User persona and group persona ? How can we update after creating one? How Users can be added to the existing persona? Benefits of persona?

What is persona in servicenow? User persona and group persona ? How can we update after creating one? How Users can be added to the existing persona? Benefits of persona? How can we add data to persona ( dynamic or static)

Kumar54 by Tera Contributor
  • 4549 Views
  • 5 replies
  • 3 helpfuls

button add aprover on workspace

Hii! I have an add approver button that works in the backend but not in the workspace. I would love to know if anyone knows how to make this button there or my code is wrong and fix it, I have attached a picture of the button and the window that shou...

yardenKrispel_0-1724829204372.png yardenKrispel_1-1724829329421.png

Resolved! PIR Task should be created

Hello Team, If a change fails, a PIR(Post Implementation Review) Task should be created for the support team responsible for implementing the change.Can anyone help on this? Thanks in Advance!!

deepu805 by Tera Contributor
  • 1103 Views
  • 2 replies
  • 1 helpfuls

Task checklists

On SC Tasks, when using checklists, is it possible to prevent the task from being closed until all the checklist items have been checked/completed?

levy8926 by Tera Contributor
  • 555 Views
  • 1 replies
  • 1 helpfuls