- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-12-2022 11:00 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-12-2022 12:39 PM
For some keyboards holding down the Ctrl key and then mouse clicking on each cell you want to select also works...if you get the cell to turn green that means you have it selected. So you might try that instead of shift.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-12-2022 11:30 AM
Are you wanting to system generate and assign multiple change tasks at one time? If so, you can see the Out of Box approach for this in Flow Designer. The "Change - Normal - Implement" flow uses a subflow called "Change - Implementation tasks" that creates two tasks in parallel (for Implementation and Post Implementation). Within the subflow Actions, this OOB subflow also defines field values to set. You could take the same approach to set Assignment group:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-12-2022 11:43 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-12-2022 12:10 PM
Normally in ServiceNow list views, you can select multiple cells and update by:
- Mouse click in the first/top cell to select it.
- Hold down the shift key.
- Arrow down to select the rest of the rows/cells you want to update (the color will change to green to show that the cell has been selected)
- Once you have all cells selected, let go of the shift key and double-click in the top selected cell.
- Enter your desired value and click on the green check mark:
Just keep in mind that many fields have rules/dependencies in place. For example, some forms/tables will only allow you to pick an "Assigned to" if that person is one of the members of the selected "Assignment group". So in cases like this, if you had a long list of records that you wanted to assign to yourself, but some of the records were assigned to groups that you weren't a member of, those updates would be prevented.
Hope that helps,
Sean
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-12-2022 12:36 PM
Thanks, Sean.
This is what I want to do this. I notice the shift key will not work for this. oh well.
Patrick