How to change Delivery date (or) Due date for Request items?

[PavanKumar Raja]

Hi Community Members,

I have a requirement to change the delivery dates for the requested Items, I have changed the default value and updated the business rule as well, but still, the date is not changed. My requirement is the Delivery date (or) Due date should change to 3 days. Any help much be appreciated.

Thanks,

Pavan

[Samaksh Wani]

Plz give me your requirement in brief  @PavanKumar Raja 

[Harish Kota · Accepted solution]

Hi Pavan,

If you are using a standard workflow for the catalog items, you can update the 'due date' in the workflow. 

Choose your workflow and click on workflow action on the left side, the below options will display.

Click on the properties option, and the below options will display, under the Schedule update the Expected time to 3 days. This will match your requirement.

Please check this in Non-Prod Instances before moving to Production.

Please Hit like/Accept as solution, If this solution works for you.

Thanks,

Harish Kota

[PavanKumar Raja]

Hi Harish,

Thanks for understanding my requirement and providing the exact solution, the solution works for me.

Thanks,

Pavan.

[Harish Kota]

Hi Pavan,

Happy to help, Glad to see my solution is worked for you.

Thanks,

Harish Kota