How to delete Article templates in the Kingston/London Release

[Eric M]

How do you delete Article templates in the Kingston/London Release?

[Surya66]

Hi,

You have to change the ACL to give permissions to admin or who ever you want to give. OOB is set only to 'nobody' role.

[Eric M]

do you know if this is by design ? it seems odd to leave this from being a option OOB

[blanca12]

You have to change the ACL to give permissions to admin or who ever you want to give.

Tutuapp 9Apps ShowBox 

[niagarwal]

It is not advised to delete them.

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You cannot delete an article template because article templates have an associated child table. Deleting a template would also require deleting the child table. Due to the limitations on dropping tables, article templates and template columns are explicitly made non-deletable. Instead, you can disable the Knowledge Article Templates feature by clearing the Active check box on the Article Template form.

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