How to add FAQ template fields "Question" and "Answer" to the default form template
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2 hours ago
Hi there,
I want to add the OOTB FAQ template fields "Question" and "Answer" to the default form template.
I do not see them in the default form "Form Layout". Default form is from table "kb_knowledge", while the OOTB FAQ template is from "kb_template_faq".
I want to do this because of conversion reasons; there where in exsisting articles "Article body", "Question" and/or "Answer" were filled in, this fields must be shown one below the other, to be able take over (copy-paste) their content to somewhere else.
Thanks in advance!
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ITSM: General
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