How to delete attachment in Incident from one Instance to another.

[Priya Gautum]

Hi Team

How can we delete the attachment in Incident from instance to another using Rest?

Regards,

Priya

[Knight Rider]

Hi,

Please refer to the below video:

https://community.servicenow.com/community?id=community_article&sys_id=e0dc2665dbd0dbc01dcaf3231f961983

Product Documentation:

https://developer.servicenow.com/app.do#!/rest_api_doc?v=newyork&id=r_AttachmentAPI-DELETE

Let me know if you have any questions!!

Thanks,

-Vinay.

[Akshata jamdar]

Hi,

You can refer below article link it might help you,

https://community.servicenow.com/community?id=community_article&sys_id=e0dc2665dbd0dbc01dcaf3231f961...

Please amrk the answer correct and helpful if it will helps you.

Regards,

Akshata

[harishdasari]

Hi Priya,

OOB we have a way to do it. Here is the document which can help you to delete the attachment.

https://docs.servicenow.com/bundle/newyork-application-development/page/integrate/inbound-rest/conce...

Create the scripted web service and you can delete the attachment using the sys_id in target instance.

In the script section of the scripted web service, you can query the incident table and check for the attachment sys_id to delete the attachment.

Thank you.

[Hai Nguyen Duy]

Hi Harishdasari, 
Can you give me more details about that scripted web service? i wonder that how you can store the response body (attachment sys_id, table_sys_id of the sys_attachment table) after Post that attachment to target instance.