How to get URL of a record from flow designer?

[Meghant Rai]

I have a requirement where I have to mention the incident number in worknotes/Additional comments section in form of Hyperlink.

I can do it via [code]<a href="https://www.servicenow.com">ServiceNow.com</a>[/code], but the question is how can I get the URL of the incident. 

There are no data pills available to fetch URL of incident to re-direct on click.

[Meghant Rai]

Hi Ankur,

It created a hyperlink, however when I try to click it the page again gets re-directed to homepage. Whereas if I try to open link in new tab or new window it is working perfectly.

Any reasons why its not working on normal click?

[Harsh Vardhan]

try now, no to do use nav_to.do

eg:

var tableName = fd_data.trigger.current.sys_class_name;

var sysId = fd_data.trigger.current.sys_id;

var url = '[code]<a href="' + gs.getProperty('glide.servlet.uri') + '/' + tableName + '.do?sys_id=' + sysId + '">' + 'My Record' + '</a>[/code]';

return url;

If my answer helped you, kindly mark it as correct and helpful.

[Harsh Vardhan]

@Meghant Rai 

To open in new window, please try with below updated script: 

var tableName = fd_data.trigger.current.sys_class_name;

var sysId = fd_data.trigger.current.sys_id;

var url = '[code]<a href="' + gs.getProperty('glide.servlet.uri') + '/' + tableName + '.do?sys_id=' + sysId + '"target="_blank">' + 'My Record' + '</a>[/code]';

return url;

Note: I have tested and working fine in my personal instance. 

If my answer helped you, kindly mark it as correct and helpful.

[Meghant Rai]

It worked

[Harsh Vardhan]

@Meghant Rai 

Glad it worked. 

Did you accidently mark other answer as correct? kindly select the correct answer and working script.