How to get URL of a record from flow designer?

Meghant Rai · ‎10-07-2021

I have a requirement where I have to mention the incident number in worknotes/Additional comments section in form of Hyperlink.

I can do it via [code]<a href="https://www.servicenow.com">ServiceNow.com</a>[/code], but the question is how can I get the URL of the incident.

There are no data pills available to fetch URL of incident to re-direct on click.

Ankur Bawiskar · ‎10-07-2021

Hi,

so what is pending?

you can get current record sys_id inside the f(x) script like this

var sysId = fd_data.trigger.current.sys_id;

That would help you form the URL to the record

like this; it would add link to current record on which flow is running

var tableName = fd_data.trigger.current.sys_class_name;

var sysId = fd_data.trigger.current.sys_id;

var url = '[code]<a href="' + gs.getProperty('glide.servlet.uri') + '/nav_to.do?uri=' + tableName + '.do?sys_id=' + sysId + '">' + 'My Record' + '</a>[/code]';

return url;

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · ‎10-07-2021

Hi,

Glad to know that my script worked for generating the URL.

You just need to add target attribute with _blank to open in new tab/window

var url = '[code]<a target="_blank" href="' + gs.getProperty('glide.servlet.uri') + '/nav_to.do?uri=' + tableName + '.do?sys_id=' + sysId + '">' + 'My Record' + '</a>[/code]';

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Harsh Vardhan · ‎10-07-2021

Still no correct, please check my script, remove " '/nav_to.do?" will redirect to homepage not on target record.

Ankur Bawiskar · ‎10-07-2021

Hi,

yes nav_to_do can be removed as per your comment and that is correct.

But I believe as per the question asked it was about generating/showing link in work notes and redirecting on click so approach was shared as per that.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader