How to Remove Service Offering Out of "Draft" State

DonnaSTLMartin
Tera Expert

I’m stuck! Can someone tell me how to get a Service Offering out of the DRAFT State? I have all the right roles (service_author, service_admin, service_editor) and have tried to follow directions in this article, but I can’t seem to update the State. What am I doing wrong?

 

https://www.servicenow.com/docs/bundle/washingtondc-it-service-management/page/product/service-build...

6 REPLIES 6

ChaimaH
Tera Contributor

@DonnaSTLMartin Hello! Did you find a solution? cause i have the same issue

Sorry, @ChaimaH , I never heard back from anyone who could help. I still have a Service Offering stuck in DRAFT status and I have no idea how to update it.