Integration issue

Palacharla Gowt
Tera Contributor

I'm using POST method in REST API to create an incident in another instance of servicenow. I configured the business rule on insert and setup the endpoints as well, but I'm getting below response message from the other instance.

 

httpStatus: 200, httpError: 0, responseBody: {"result":{"import_set":"N/A","staging_table":"N/A","result":{"transform_map":"N/A","status":"unknown","error_message":"","status_message":"Unable to determine capability"}}}

 

What does this error mean?

 

Can someone please help on this one?

 

@Ankur Bawiskar 

3 REPLIES 3

AshishKM
Kilo Patron
Kilo Patron

Hi @Palacharla Gowt ,

Please share some more details about this integration, please check if transform map configured with proper source & target mapping on the staging table. Also check the code written in scripted rest resource method.

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Ankur Bawiskar
Tera Patron
Tera Patron

@Palacharla Gowt 

this issue looks something related to capacity.

any other table you got same issue?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar This is the same error with sc_req_item table too.