Invalid Group Change Error?

steele2 · ‎08-21-2015

Hello, I am using the OOB Initiate Employee Onboarding Record Producer and I extended the form to add the fields that I need to capture. When I click "Submit" the record producer then populates the fields in an HR Case that is created from the record producer. That is how it was working. Now I get a red bar output message that says "Invalid group change." and I cannot think of anything I have changed that could have produced this error. Google has had no answers and I could not find a single thread related to this error on the community site which I find unlikely.

Assumptions:

This error has to do with the Business rule Group Change Validation

The script in the Business Rule looks to see if the assignment group is empty it then aborts the inserts...in my case inserts into the HR Case Record.

I did not change any assignment groups when this stopped working which is why I am so confused...

What ever the OOB functionality is what the assignment group is set to.

Plan of action:

Create a script to assign the group

Use workflow to assign group (Which I tried with OOB WF)

Help!!

Thank you,

Dazed and Confused

steele2 · ‎09-17-2015

Hi everyone sorry for the long delay. What was causing this is that I had the Created By Question set to assigned_to as the value and this was conflicting with the HR Case because I was not an option that could be assigned. I resolved the issue by changing assigned_to in my Variable Set back to created_by and this fixed it!

View solution in original post

Pradeep Sharma · ‎08-21-2015

Hi Steele,

Can you check if there is any producer record script which might be aborting the record.

eric_hemmer · ‎08-21-2015

Could it be related to this Problem? PRB625314 in HI? Short Description: 'Invalid group change' message displayed when workflows assigns group to HR task.

steele2 · ‎08-21-2015

This is all I get when trying to open your problem link. That sounds like my issue however, could you paste what the contest of that link is? Thank you!

This is what I am seeing after pressing submit on my record producer. There is no where to assign groups besides the assignment module and creating a rule or a workflow or script. At least those are all the ways I know. And this was working just fine.

eric_hemmer · ‎08-21-2015

This is the Problem number. PRB625314. If you cannot see it in HI, then maybe you can refer to it if you have to call support. Here is the description:

'Invalid group change' message is displayed when workflows assigns group to HR task:

This is issue is caused by the sm_task's ValidateChanges BR preventing workflows to set an assignment group to an HR Task.

Furthermore, the ValidateChanges BR cannot be deactivated by admin: its policy is set to 'read'