knowledge_home_launcher.do- where should i found this page ?

sowmyab
Giga Contributor

knowledge_home_launcher.do - unable to found this page.

2 REPLIES 2

Mark Stanger
Giga Sage

That page is back-end code.   Unfortunately, there's no way to get at it.   Here's another post or two explaining in more detail.



Is there a way to edit knowledge_home_launcher.do?


Is it possible to edit knowledge_home_launcher.do page?


Thanks @ Mark - please suggest me on below issue:


Navigate - > knowledge i open the knowledge - able to see the knowledge base screen


no of knowledge present in the each knowledge base   - please refer screenshot shot


If i open any of those i'm able to see the empty list.( Ex- End user Knowledge-587 articles - but when i open its showing no records found).


IS THIS SERVICE-NOW ISSUE     ???



Knowledge-KBEnduser knowledge -noresults found.PNG ) but when i open that coming empty.


IS THIS SERVICE-NOW ISSUE     ???