Hi I made a inbound flow where I am checking how many client visbility the user has on that basis I am actually sending an email if it is greater than 1 we are not creating a case and sending an email. I tried everything script include action everyth...
We are wondering why the com.snc.service_management.core plugin is licensable and what is the license history?
Whenever I try to start a course on ServiceNow, I receive the following error message: Error occurred! Failed to load player dependencies Error: Failed to load resource file: 'js/resources/AppStrings.pt-br.js?cache=3437284', reason: , status: 404 Re...
Hi, From what I read/search, there is a "Portal Banner Carousel" widget. We don't have it in our instances. Do you know where or how I can get this widget? Thanks in advance for your help.Dakker
we implement the field service management contract portal. need to allow existing contacts to be assigned and operate as contractor agents without the need to create new records.Once enabled as contractor agents, contacts should comply with the same ...
Has anyone successfully remove the Awaiting Acceptance State in an HR case?What i'm trying to achieve is set the state of the ticket to Closed Complete from Work in Progress when the Closed Complete button (UI action) is clicked.In the "sf_state_flow...
We have a catalog item for requesting access to VPN. For offsite contractors we grant temporary access for a time period of no longer than 365 days (1 year) from selected start date. I have been using the catalog item UI policy with the condition of...
We are looking to see if it is possible to add rows automatically into the MRVS. We have a requirement to add some dependent roles when you add a row into the MRVS while submitting the request. For example: If Role1 has two dependent roles (RoleA, Ro...
Hello All, I got client requirement where client do not want to see "Service Performance" page in Service builder. Attached the screen shot of "Service builder page" where "Service performance" I am targeting to hide. In " Service performance page" s...
I have a requirement that managers in assignment groups want/need to be able to see tasks that were 'opened by' someone on their team. I can't seem to get the query right, could I get some assistance? or pointed in a direction.
Hello Community, We have created an order guide on ServiceNow, which has two items. The user by mistake has turned off the second item. Can we start it by backend scripts? The workflow is already in place.Both RITMs have different variables. The 1st ...
Hi Everyone, I am trying to have new team members complete courses using Washington DC Learning file attachments do not download unless you manually modify the URL and change to an older Release, is this happening to others as well?Learning Exercise ...
Dear Experts, Please provide the activities required to implement the Risk Assessment plugin within ServiceNow and also the level of effort required from the support team if any in general. Expecting a quick reply. Thanks,Sambit
I am working on the CSA Capstone project Task 5, where I need to create a service and an offering. The instructions say to select the 'Offerings' tab after saving the service. I created and saved the service, but there is no offering tab. I checked ...
Decision was made to move some Hardware items to only be available for staff with the itil role, so it no longer displays on the Service Catalog in the Employee Portal for all other employees. We set it up with the following user criteria: Availabl...
