I want to be able to control the audience for an Experience using groups instead of roles. All the documentation I've read has said this is possible by:1) enable glide.ux.user_criteria_enabled in sys_properties (https://www.servicenow.com/docs/r/app...
As we have some global translations, e.g. for "Descriptions" they show up on each and every record producer in case a user has selected a respective language. However, since it is not feasible to translate each and everything, especially for items th...
Hi there,Is it possible to define standard text formatting in Knowledge Management?For example, I would like to have only about two selectable specific fonts, fontsizes and fontcolors for text and heading. Is this possible somehow and if yes, how?An ...
Hi there,Anyone any idea how I can add outbound mail in the RITM activity line?I was thinking about something like this;It's no Additional Comment nor a Work Note, it's someone inbetween. I can add the sent mail within an Work Note, but unfortunately...
I need to integrate Power Automate with ServiceNow , as in when an incident or any request is created for my assignment group in ServiceNow it should send me an notification on MS team using power automate , I am using HTTP Request received on power ...
Hello, Can you build a dashboard in the CSM Portal for a customer?
The Location Tracking option is visible and working as expected on Apple iOS devices; however, the same option is not visible on Android devices under the Settings menu of the Now Mobile app. Required plugins are installed (below was automatically in...
Hello All,I've got a requirement to get Catalog's short description on the Service Portal Request Summary Page. PFA. Any help would be appreciated. TIA. Regards,Sai Kiran
Hi Community members,Recently i create a ui action on request table form that redirect me to Dispatcher Workspace there we have different filter option like assigment group, task type like pending dispatch , all active task etc... Here I want to show...
What is difference between story and ritm? As in both of them i am doing customizations as well as configurations....Then what differs between them?
I have some variables on the form - 1. Application - TESTxxxxx2. Environment - Dev3. AWS Account - XYZ -xxxxxxx4. Region - east-1 - NV5.HostName - Combination of above variable inputs I want to prepare client script so that hostname input will be pre...
Since I tried to find information in many places on how to take everything stored in one template and move it as information to another template for another table and found nothing similar, I decided to delve deeper and try to automate the process. I...
Hello All, while doing the task in the training by mistake I deleted the Mid Server in the nowlearning simulator. Can someone help me how to get it restore? I tried looking and building it but do have details as it was provided by ServiceNow for comp...
Hi, I'm going through the Field Service Management modules and learning materials. There are certain modules which are available under nowlearning courses, however aren't visible in the actual environment like PDI or the lab instance. For example 'Te...
Hello Everyone,I recently came across a feature in ServiceNow called Access Analyzer, and I’m exploring the possibility of implementing it in our environment. While I’ve reviewed the basic descriptions available, I’m looking for something more compre...
