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Help

Im trying to follow this KB; Add drill-down events when using 'Dashboard' component(sn-dashboard) on landing pages in UI Builder - Support and Troubleshooting So what I have done is in the vendor management workspace I have duplicated the simple list...

joshmorris by Tera Guru
  • 315 Views
  • 1 replies
  • 0 helpfuls

Hot to set up simple poroject in SNOW

Hello all, could you plase tell me how to create: 1. WBS2 Deliverables, WP, Tasks3. Sprints 4. Kanban boards5. Risk Board 6. Incident board 7. Roadmap 8. Tickets distribution #projects, #roadmap, #board, #WBS

ZapryanZ by Mega Contributor
  • 481 Views
  • 2 replies
  • 2 helpfuls

Not letting me go to record list

Hi I have created a column chart showing expiring contracts on the vendor management homepage. When I click the bar to go to the list it doesn't take me to it. Even though when I go to the data visualization in platform analytics it takes me to it. 

joshmorris_0-1750160522789.png
joshmorris by Tera Guru
  • 432 Views
  • 3 replies
  • 1 helpfuls

Resolved! Filtering out system updates

Hi all, Im trying to create a report for the service desk that shows tickets not updated in 7 days. However the system updates count as an update so it isnt accurate. Is there any way to just do it when the user updates the ticket?

joshmorris by Tera Guru
  • 714 Views
  • 5 replies
  • 2 helpfuls

How to set up provisioning with MFA enabled

Currently, a customer has configured SAML2.0 SSO with Okta as the IdP, and is also trying to set up provisioning with ServiceNow on the Okta administration screen.However, the customer contacted us to say that "Because MFA is enabled on the ServiceNo...

nagaryu by Tera Contributor
  • 416 Views
  • 2 replies
  • 0 helpfuls

Hiding varible in

Hi Community I was facing issue in hiding one varibel.I have 3 catlog item which are using same varibel set and i want hide one varibel in only one catlog item not in all. In the varible set there in one UI policy is there which work like if i select...

rahulkhande by Kilo Contributor
  • 338 Views
  • 3 replies
  • 0 helpfuls