In my ServiceNow Environment:
If email is received by EmailAddress1 --> It should create a record on Case Table 1
If email is received by EmailAddress2 --> It should create a record on Case Table 2
If email is received by EmailAddress3 --> It should create a record on Case Table 3
These are 3 different inbound email actions, specific to each application.
However, in rare scenarios there are incoming emails that have EmailAddress1, EmailAddress2 and EmailAddress3 as recipients on the same mail.
But record is only created for Case Table 2, whose Inbound Email Action has a higher Order. Other 2 are skipped as the Processing is Stopped.
Any advice on how to make the email process all 3 email inbound actions and not stop after just 1.
Thanks in advance!
