In my ServiceNow Environment:If email is received by EmailAddress1 --> It should create a record on Case Table 1If email is received by EmailAddress2 --> It should create a record on Case Table 2If email is received by EmailAddress3 --> It should cre...

Created a Flow Designer for Inbound email attaching the attachment on the record. Everything seems to work fine for internal users. Email comes in, flow is triggered and file is attached to the record. However when inbound email comes from external u...

I am working on a couple of requirements on Incident Table where validation is required before submission.1. If the priority is critical, I need to make attachment mandatory. (Stop submit if no attachment)2. If the caller is a non-employee, they shou...

Is there a way to capture/insert the Inbound REST transaction immediately into a custom table when it gets invoked... I would rather have everything in one table to look at and report, than going to the Node log File or Browser to search for transact...