Multiple ritm under same request ,but flow is not triggering for all ritm
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6 hours ago
When we are submitting Request with multiple ritm in it, then flow will not execute for all ritm .
In flow we are simply creating task once we submit catalog item.
so task is not getting create for each RITM.
Attached screenshot for reference
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ITSM
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Service Catalog
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5 hours ago
Thanks for your efforts
try adding ritm more that 10 in one request ,then may be issue will come .
because i was facing issue when adding ritm more than 10.
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5 hours ago
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5 hours ago
Hello @Apurva127 ,
its still working. I added 15 times and there will created 15 ritms and for each ritm task is created .
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4 hours ago
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5 hours ago
when you add multiple catalog items in your cart and submit it will create those many RITMs
Each RITM has a catalog item associated to it and will trigger it's own flow
are you sure you have flow associated to that Catalog item? if no then flow won't trigger
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
