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Multiple ritm under same request ,but flow is not triggering for all ritm

Apurva127
Tera Contributor

When we are submitting Request with multiple ritm in it, then flow will not execute for all ritm .
In flow we are simply creating task once we submit catalog item.

so task is not getting create for each RITM.

 

Attached screenshot for reference

 
 

 

10 REPLIES 10

@Apurva127 

when you add multiple catalog items in your cart and submit it will create those many RITMs

Each RITM has a catalog item associated to it and will trigger it's own flow

are you sure you have flow associated to that Catalog item? if no then flow won't trigger

 

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader