My Approval Widget is not displaying to everyone

Sri56
Tera Contributor

Hi All,

Can anyone please help in visibility of "My approval" widget in service portal to everyone.

 

Thanks,

Sri

1 ACCEPTED SOLUTION

pavan9885
Tera Guru

Hi Sri,

 

if you want to show the my approval widget to every user in service portal there is role is defined in line 128 in your widget server script you can comment the role so all users can see the my approval widget.

2. As chuck replied you can check the roles and you  can r emove the roles from their 

 

data.ids = ids;
data.approvals = approvals;
data.showApprovals = true;//gs.getUser().hasRole('approver_user');
// for pagination

 

 

Note: please mark my answer helpful or correct so it would not wipped out from the community 

View solution in original post

15 REPLIES 15

Hello @Wendy Peterson ,

Our approvers do not have any roles and we have more that 500 approvers, were you able to find a solution for this, if so please do suggest me and its bit urjent for me.

 

Thank you!!!