My PDI went offline and now asking for request

[Haridevan Vamad]

My PDI went offline and now it got released. I never got any mail regarding it. I had some developed items in my PDI. How can I get back the PDI

@Servicenow 

[Dr Atul G- LNG · Accepted solution]

Hi @Haridevan Vamad 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.