Override Approvals Group for Request Approvals only

[Jeannette2]

I want to create a Group that can override Request Approvals Only.  I don't want to add the Group to any flows.  I simply need any Group Members to be able to Approve on behalf of the Approvers already in the flows if necessary.

Is this possible?  If not, we will have to add the Group to all existing flows which will be time consuming.

Any help greatly appreciated.

[Community Alums]

Hi @Jeannette2 ,

Please use the concepts mentioned :https://www.servicenow.com/community/workflow-automation-articles/flow-designer-approvals-overview-w...

[Jeannette2]

Thank you Sandeep, but this hasn't answered my question.  I know how Flows work and how to add approvals to flows, what I was after is creating a Group with the correct role to override approvals, in other words approve on behalf of another approver without having to add the group to the Flows.  We already have a large number of flows in place.

[Dr Atul G- LNG]

Hi @Jeannette2 

What is business case for this. A request must be approved by dedicated group only not on behalf. 

You can give a try for this

So you need to create a new group like Super_Req_Approval and give approval _admin role. I am not 100% sure this will work but give a try.

In other words like we have change manager role, who can approve on anyone behalf, you need same in Request as well and i doubt we have OOTB available.