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Hi all,I have a requirement where the requested delivery date (due_date) should depend upon on a variable (end_dte)date value.I have created a business rule on the catalog item and it is working, now I want the requested delivery date on the request ...
How to decrypt password which is of type pass Password (1 Way Encrypted) in user table
I need to hide the unused applications/modules in the navigator list for our users. When I go to System Definition >Application menus I don't see the items I want hidden. I need to hide/disable the following: Service Catalog IT, Help the Helpdesk, Co...
Hi,I want to integrate two SNow instances to create an incident from source instance to target instance using REST API messages,I have created a REST message with target instance URI and specified basic authentication for this URI, now using POST m...
Hi Guys,I am using the below referenced qualifier from a scoped app (x_univ6_as_00002) form which is extended from task. javascript: 'sys_idIN' + (new SNCBusinessServiceUtils()).getServicesForCompany(current.company, 'u_high_level_business_service', ...
I have created a Catalog item named Book a meeting. We have two dates/time fields on the form.Meeting start date Field name = meeting_date_time_startMeeting end date Field name = meeting_date_time_endWhen the customer select the field (s) we want the...
How can we set end date as one month from today's date?
I have incidents for which I often need to create another incident and reference the original. I would like to have a parent/child type relationship where the variables from the parent ticket carry over if possible.
If I try to add any field to Activity filter on Case form, it doesn't add it to the filter list.Everytime i try to configure actvity, it asks me change application to Global, once I do that and add the field it doesn't show up on activity.If i now go...
if its possible to import xml in dictionary field for choice list values ?I cant view import xml in dictonary
I am using the List Collector Variable on a Catalog Item. I am referencing a table with 6 different column headers. When the List Collector is displayed is asks to select from the values in column number 1 (in my case that column name is Name). How c...
Hello!I have a create change UI action from an open task. Works fine, except it opens the change pre approved. I need it to open a change with approval 'Not Yet Requested' or in other words not run through the attached Change workflow. Is there a way...
Hi folks,I need to deactivate an account user that has many roles such as admin, security_admin.....Once deactivated, does it still count as a license? Do I need to remove all the roles to make sure it won't be counted as a license?By the way, how to...
I had to create custom email notifications for a custom application and the emails are not showing up in the activity stream. Is there a way to add these emails into the activity stream?Thanks!
