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Online Exam Experience

Hi,I dont have a test center near my location so planing to take the exam online.Have any one faced any issues during the exam and please share the experience.Can we use DSLR camWhat if something happens during the course of the exam, can we reattemp...

sharathm by Kilo Contributor
  • 3930 Views
  • 4 replies
  • 1 helpfuls

Configuration Item lookup on Incident List View

If I add Configuration Item to the All Incidents list view and do a lookup, it only shows items with the class of Computer.   If I am in an incident, the lookup shows alls classes.   I don't know where the filter on the list view is coming from.   Is...

Resolved! OOTB guest functionality in service now

Hi All,There is a OOTB functionality in service now that when a user who is not present in service now and sends a mail to service now than a incident ticket is created for that user as a guest.Where is code for this functionality present, i want to ...

Resolved! Sorting alphanumeric field in list view

Hi All, I have a string kind of field and i need to sort this numerically in ascending order, right now it is displaying all starting with 1 first then the ones starting with 2 and so on. I want to show the numbers in ascending order. Any suggestions...

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Change Cell Color in List View

Hi Experts,I need to change the color of cell in list value. When i tried with background-color:Red then it shown RED DOT beside that field and when i tried using color;Red then it changed the text color.But i need to change the color of Cell.Please ...

Resolved! What is the best tool for time tracking within SN

We are looking for a time card tool to use for our business.   Thoughts on the best application/plugin to use for this task. HR management applicationProject Management application or Time card plug in that I just found on the "list of SN plug in's p...

carolv by Kilo Contributor
  • 8516 Views
  • 8 replies
  • 3 helpfuls

Resolved! GlideAjax.getXmlWait()Not working on Portal

Hi,I have used getXmlWait() {without Callback} on a multiple occasions to Validate my form before submission.I intentionally wanted to make it synchronous.Now this signature doesnt work on portal (mobile). Any work arounds?

cg_snow by Kilo Explorer
  • 5123 Views
  • 5 replies
  • 1 helpfuls

tool tip or help text

i tried adding a tool tip and help text on instance and checked the show help button.On portal level i could see the changes getting reflected, but when i try and raise a request on instance level neither tool tip not help text is working.we are usin...

uvj by Kilo Explorer
  • 3249 Views
  • 8 replies
  • 0 helpfuls

Reference Qualifier- Current object

Hi Experts,I have a simple 'client callable' script include which i use to retrun active tickets for the user/caller selected on our 'new call' form. So we have Caller reference field to select a user, and a Ticket number reference field to list his/...

niitnishant by Tera Contributor
  • 2149 Views
  • 10 replies
  • 0 helpfuls