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‎04-25-2025 06:40 AM
What are some lessons learned from failed ServiceNow projects, and how can they be avoided?
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‎04-25-2025 07:45 AM
Biggest lesson I've learned is to understand the project as completely as possible before beginning. Develop in your PDI. Test different scenarios. Take the time to try to break things and see how you can fix them before you even start the project. Docs site, Now Create, and Community are huge resources. Engage with your ServiceNow reps and support team. Knowledge is power!
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‎04-25-2025 07:45 AM
Biggest lesson I've learned is to understand the project as completely as possible before beginning. Develop in your PDI. Test different scenarios. Take the time to try to break things and see how you can fix them before you even start the project. Docs site, Now Create, and Community are huge resources. Engage with your ServiceNow reps and support team. Knowledge is power!
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‎04-25-2025 07:50 AM
Thank you Brian.
