Request or task comments hiding or gray out once the task is closed after x days.

[rajkumar2000]

Hello Everyone,

Need to Hide or gray out the comments section of RITM record in portal after x days of closing the request.

without modifying the widgets in portal, by ACL or any other way.

Thank in advance.

Raj

[Dominik Simunek · Accepted solution]

I would say ACL is the way to go for making something non-editable. Consider if the whole RITM record should become read-only (then update table-level ACLs), or if only Comments are to be made read-only X days after closing (you can use Closed at timestamp field).