REST message integration between two SNow instances

[asham2]

Hi,

I want to integrate two SNow instances to   create an incident from source instance to target instance using REST API messages,

I have created a REST message with target instance URI and specified basic authentication for this URI, now using POST method I

created a BR   for creating incident from source to target,but if I create incident in source instance it not getting creating in target

instance.

While creating REST message i specified HTTP header Name as "Content-Type" and Value as "application/json".

What should I have to specify in HTTP query parameter?

And how to use variable substitution?

Anyone please give solution for this.

[nitish99]

Hi Asha,

Endpoint-: https://<instancename>.service-now.com/api/now/table/incident

Authentication Type-:Basic

Mutual Authentication-: true

Mutual authentication profile-: Protocol - HTTPS, Port - 443

1) You only need to specify HTTP query parameters if you are retrieving records from the target instance.

      As for HTTP Headers, use these- :
      a) Name= Accept, Value = application/json,

      b) Name= Content-Type, Value = application/json

2) For variable substitution, you can specify the variable name and its value that you want to send to the target instance.

[Chuck Tomasi]

Hi Asha,

If you are going to be moving data on a regular basis between two instances, I recommend taking a look at Perspectium

They specialize in this kind of thing. It might be faster and cheaper to buy than build.

[JC Moller]

Hi,

Also have a look at the SIAM Light Application available on Servicenow Share.

https://community.servicenow.com/docs/DOC-5399

I haven't tested it, but I like the data driven concept of the application. One user has commented "It is really a fantastic application. I am really happy with this.", so definately worth looking into.

- Jan

[asham2]

Thank you so much...